"“Excellence IT has been a long standing partner of Markes"

Markes International based in Llantrisant, South Wales manufacture laboratory instruments and operate from offices based in the UK, USA and Germany. We have been a long standing partner and are proud to have developed their business through IT support and services.

 

 

 

Markes International are a specialist manufacturer of instrumentation for detection of trace-level volatile and semi-volatile organic compounds (VOCs and SVOCs).

They currently have offices located in the UK, USA, Germany and China.

Why did you require assistance from Excellence IT?

“We required excellence IT’s help to supplement internal resource and advise on infrastructural and system critical issues, along with migration of systems.”

What were you looking to get out of our service?

“We were looking for quality – a company that would get it right first time, and provide clear, concise advice when required.”

How did you find working with Excellence IT?

“Excellence IT provide a very personable service. They are a trusted supplier, with quick response time and a flexible approach. They have enabled us to improve Markes and
move forward much more quickly “

“Excellence IT has been a long standing partner of Markes. In the last 2 years we embarked on a significant period of investment in systems and infrastructure and Andrew has been viewed very much as part of the team and the journey."
Tim Hawkins
Finance and Operations Director

IT Infrastructure advice

Managed IT Support

IT Security Solutions

0
% Decrease in Tickets
99.84% SLA Rate
Response Time 99.84%

4.91/5 Satisfaction Rate

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