Brexit FAQ: What is going to happen?

As the inevitable Brexit deadline approaches, we’ve been getting more and more questions about how it will affect businesses.


So we thought what better way to help than having an FAQ on some of the most common questions:

What is Brexit?

Brexit is the process of Britain exiting the European Union. A result achieved from the referendum vote on June 23rd 2016. The voting figure was 51.9% to leave.

What is the ‘Withdrawal Agreement’?

These will be the details of which Britain’s withdrawal from the EU will be based on. The key areas of focus in within the ‘Withdrawal Agreement’ include: Issues of citizens’ rights, financial contributions and the Irish border.

What does a ‘Deal’ mean?

Once the ‘Withdrawal Agreement’ was settled. The ‘Deal’ negotiations took place.

At this moment in time, Theresa May is in the process of formulating a new deal to be judged in the House of Commons by MP’s.

What does a ‘No Deal’ mean?

A no deal Brexit means the UK would leave the European Union (EU) on 29 March 2019, meaning there would be no agreements in place about what their relationship could be like in future.

What are the timelines?

On the 29th of March:

  • At 11.00pm, the UK leaves the EU.
  • At 11.01pm, if a ‘Deal’ has been agreed then a transition period begins which is set to run from March 2019 to December 2020.
  • Free Trade Agreement negotiations with non-EU countries can begin.

How will it affect businesses like Excellence IT?

Unfortunately, we can’t predict everything regarding new laws and regulations. Fortunately, we can control what we do for our business and for our customers.

Here’s a quick overview of our plans regarding our business conduct during Brexit.

Quotes and Orders


Due to Brexit, fluctuations in currency are predicted to happen. Because of this, we want to ensure we are clear and transparent with our customers. If our prices are affected, we will communicate these changes as soon as possible.

However, any quotes that have been signed off prior to their original expiration date, will see no change in price. The Brexit decision date is March 29th 2019 – so please check any existing quotes you have, in case they expire after this date.

Shipping Times


The majority of our materials are shipped from outside the UK, so please be cautious for extended delivery times. In all cases, we will provide information on shipping times and estimations as early as possible.

Therefore, we recommend ordering any equipment with us sooner rather than later.

What will change?


From your perspective, absolutely nothing!
We will still be operating at the same location, under the same hours, providing the same services.

However, we are taking this opportunity to improve some of our processes.

There will be faster response times to tickets, an improved help-desk system, and more IT training available to our clients.

Next Steps?

If you have any other questions about future business because of Brexit, then please get in contact with us on 02920 887 362 or send us an email at

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