More and more business are taking control of their communications and switching to VOIP. But, what are the advantages?
Offering a cheaper phone system that works using an internet connection seems like an easy decision. However, it makes good sense to always research a product or service before jumping on the bandwagon.
We’ve taken the time to breakdown what exactly VOIP is, and how it can genuinely benefit your business operations. And whether a modern solution can work with the more traditional workplaces…
What is VOIP?
VOIP stands for Voice over Internet Protocol. Essentially, VOIP is a system implemented by companies to transmit voice and multimedia content over an Internet Protocol (IP). This replaces the use of circuit-switched networks, which are primarily used for traditional voice communications.
How does it work?
VOIP uses codecs to capture audio and converts them into data packets. These packets are then transmitted across an IP network. The packets are then converted back into audio files when they reach the end of the connection.
By using an Internet protocol network, no voice networks are used. Instead a broadband or private network can be used. Allowing enterprises to operate a single voice and data network.
The advantages of VOIP
Easy to install
VOIP systems are easy to install and even easier to configure and manage. For users with limited technical know-how, it isn’t hard to get accustom with a new system.
Further to this, Hosted VOIP software makes it easy and inexpensive to add new users to the system. The owner can simply change the systems configuration via a web portal without installing any software.
Scale up or down
As your business grows, your staff will too. It’s impossible to predict how many phones you might need as your workforce blossoms. That’s why VOIP becomes a brilliant solution, as you can easily scale up or down the number of connected devices.
Nothing changes. All the traditional call system features you expect to find are available with any VOIP systems. Including call hold, call transfer, conference calling and many more.
Investing in this technology will lead to greater financial savings. How can we prove this?
On non-VOIP systems, there is only one network carrying the voice and data provided by one supplier. If you have a broadband internet connection, you can make PC-to-PC calls to anywhere in the world. These calls are free – as you aren’t renting a network voice service, just an internet package.
Fax is back!
That’s right, that dusty old machine can finally be used again! Using VOIP you can eliminate the use of paper or toner and send virtual faxes. In many instances faxes are provided to complete legal documentation, VOIP allows you to easily add this option back into your business.
The future of businesses will hang on the transition to VOIP and Hosted VOIP services. VOIP allows your internal communications to work much more efficiently, and save more money when your business inevitably grows.