The world of IT, in language you can understand.

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Our Insights section combines explanations of important IT topics with hints and tips to help you work more efficiently and stay safe online.

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A Quick Intro to Patching

What is patching? And why do IT people talk about it so much?

When should you outsource your IT?

The short answer, and the one you’d expect from an IT support provider, is as soon as you can. But there’s a bit more to it than that.

Excellence on Ice

Excellence IT Community Donates to Good Cause

The difference between an MSP and an MSSP

There’s more than just an extra ‘S’ that separates MSP’s and MSSP’s.

Cyber Insurance

Cyber Insurance is becoming a necessary evil for modern businesses. But do you need it? Can you even get it? And if so, how can you afford it?

What makes a good IT Support Contract?

If you’re looking for an IT Support provider, here’s our advice for telling a bad contract from a good one.

MSPs and Internal IT Resources

Why do MSPs have to fight like cats and dogs? Well, they don’t. Read on to discover how both working together might be the optimal solution.

What can we learn from last week’s £98,000 ICO fine?

What you can do today to reduce the risk of data breaches and regulatory fines.