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IT Support Swansea

Andrew Beer & Andrew Green - Directors of Excellence-IT
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Our Managed Services in Swansea provide reliable and efficient IT support to businesses of all sizes. Our team of experts ensures that your IT systems are running smoothly, allowing you to focus on your core business activities.

In addition to IT support, we offer various managed services such as cloud solutions, cyber security, data backup and recovery, and more. With our expertise and personalised approach, we can help you improve your business operations and ensure the safety and security of your data.

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Local Swansea IT Company
Excellence IT has been our IT support for 20 years, and throughout that time, have constantly delivered and supported our businesses' IT needs and all the challenges we have thrown at them.
Gemini Digital Colour LTD, Near Swansea

IT Company Swansea

Our IT company in Swansea provides the best-managed services for your business. We don’t just wait for problems to arise; we proactively prevent them from happening and guide how to maximize your IT resources. So whether it’s a big or small issue, we’re always here to help. Forgot your password? Is the printer acting up? We’ve got you covered.

Our services include:

  • A single point of contact for all IT issues
  • Both remote and on-site support, depending on the problem
  • Proactive monitoring and help to prevent issues before they happen
IT Help Desk Support in Wales

More than a resource, we can be your IT partner

We’re not just a resource for your IT needs; we’re your partner. Our commitment to excellent customer service, transparent pricing, and reasonable terms means we’re in it for the long haul. We don’t rely on contractual tricks to keep you on board – we build strong relationships with our clients through mutual trust and respect. Our approach has kept us going for the past 20 years, and we don’t plan on stopping anytime soon.

Excellence IT continues to improve in every aspect of the business, and that’s why we’ve just been awarded Dell Gold Partnership. With Excellence IT, you know you’re in safe hands when delivering the best solutions for your business.

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Swansea IT Training

At Swansea IT Training, we go beyond just fixing your IT problems. Instead, we provide comprehensive IT training support to ensure that you understand the potential issues and can effectively manage them in the future.

Our expert team offers complete training across South Wales, which can be conducted at our office or your location for your convenience. Our training covers various aspects, including general IT set-up and maintenance, cyber security, and all other managed IT services.

Team member Chris working on our Swansea clients computer

Stress free

Relieve your stress and leave your IT problems to us. We specialise in what we do, so you can concentrate on what you do best.


Experienced staff

Our team consists of highly experienced staff with decades of experience, which means there are a few problems we haven’t encountered and solved before.

Quick resolution

As soon as you contact us, we start working on your issue. We won’t consider it resolved until you’re satisfied. If you’re not, we’ll keep working until you are.

Excellence IT Team Meeting

Join Us

If you’re considering switching to us for IT support, or we’re the first company you’re speaking to, we aim to make the onboarding process as smooth as possible.

We prioritise your onboarding experience and provide a dedicated Engineer for the first 30 days to serve as your single point of contact for the project. We can also coordinate with your existing providers to facilitate a seamless transition.

As a cyber security-focused managed service provider, we take the utmost care to ensure that your data is moved and handled securely throughout the onboarding process.

We have just gone through an office move; I cannot express how helpful the team were in assisting us; even with my silly questions, they were patient and kind. Whenever I need to discuss anything, raise an issue or have a question, it's handled well and in a timely manner. Excellence IT is a great team.
Kingswood Financial Adviser, South Wales

More than just IT support

Excellence IT provides services beyond just IT support for businesses in Swansea. Explore some of our additional offerings:


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Our team can assist with cloud computing migrations and larger-scale business transformations.

Disaster Recovery

With our comprehensive and reliable business continuity services, you can minimise the impact of potential disasters and disruptions.


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Modernise your phone system to improve customer and team communication.

Cyber Security Swansea

We prioritize the cyber security of our clients in Swansea and beyond. We go beyond just providing managed services and take proactive steps to protect your business from cyber threats.

Our comprehensive cyber security solutions include equipping you with the latest hardware, implementing software to protect your systems, and offering cyber training and awareness courses to educate your staff. With us, you won’t need to look elsewhere for your cyber security needs.

Explore our 14-day free trial for Secure IT, our interactive training platform.

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Swansea: a city for tech

Swansea is home to a growing tech and IT industry. Here are some critical points about Swansea’s tech scene:

Tech Hub Swansea: a coworking space and innovation centre supporting tech and digital businesses in the region.
Swansea University: offers a range of undergraduate and postgraduate programs in computer science, cyber security, software engineering, and data science.
DVLA: headquartered in Swansea, the agency focuses on digital services and employs IT professionals to develop and maintain its systems.
Tech events and meetups: Swansea hosts various tech events and demonstrations, including the Swansea Software Development Community, Hackerspace, and Tech Wales.
Growing startup scene: Swansea has supportive local government and business incentives, leading to a surge in tech startups, including Veeqo and Hut Six.
Attractive location for tech investment: Swansea’s lower cost of living and growing tech ecosystem make it an increasingly beautiful place for tech businesses and investment.

That’s why we operate our IT Support services in Swansea – A technology focused area.

We serve many large businesses within Swansea, from manufacturing to digital focused businesses.

Case studies

Some of our recent work:

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Templeton LPA

Templeton LPA are a residential and commercial LPA receiver company based in Cardiff, South Wales.