We serve a number of customers in Swansea and the surrounding region, providing IT Support and a host of other services to keep their business safe and effective. They know if they’re having any issues, expert help is only ever the click away.
Local Swansea IT Company
The move to Excellence IT went very well indeed - they gave us a dedicated onboarding manager who held our hands through the process and made us feel important as a new customer.
IT Company Swansea
Managed Service IT Support means that we don’t just fix problems when they occur, we proactively prevent them from happening, and can give you guidance on how to get the most from your IT. But it isn’t just the big problems we deal with; we’re more than happy to help when you come up against a day to day issue like forgetting a password or having printer problems.
We give you:
- A single point of contact for IT issues big or small
- Remote and on-site support depending on the issue
- Proactive monitoring and support
More than a resource, we can be your IT partner
When it comes to customer relationships, we’re in it for the long haul. We don’t use contractual tricks to keep you on board, we just use great customer service, transparent pricing and reasonable terms. It’s what’s kept us going for the last 20 years, so why would we stop now?
Swansea IT Training
We won’t just fix your problems and keep you in the dark. We offer full IT training support, so if you ever need help or assistance again you’ll understand what the potential issues are.
Our Swansea IT Training offers exclusive training with our expert team across South Wales, we can do this at our office or at yours for convenience.
We offer training in general IT set-up and maintenance, cyber-security and all other managed IT Services.
You no longer need to worry about solving your IT problems, because that’s what we’re here to do. We do what we’re good at, so you can focus on what you do best.
We’ve got decades worth of experience in our team, meaning it’s unlikely you’ll have a problem we haven’t encountered, and solved, before.
As soon as you make contact with us, we’re on the case. We only mark an issue as solved if you’re happy. If you aren’t, we work until you are.
Get On Board
Whether you’re switching to us for your support, or we’re the first company you speak to, we make your onboarding process as seamless as possible.
- We make your onboarding our priority. You’ll get a dedicated Engineer for the first 30 days of the process to provide a single point of contact for the project.
- We can liaise with your existing providers to enable a smooth transition.
- We’re a security first MSP, which means we’ll ensure your data is moved and handled as securely as possible.
As an added bonus as part of their onboarding process, they have audited our network from a Cyber Security perspective and presented us with considerations for the year ahead which helps with both budgeting and understanding where the potential business risks lie which is invaluable in these times.
More than just IT support
Excellence IT offers much more than just IT support around Swansea. Take a look at some of our other services below.
Let us help you access the limitless potential of cloud computing. Whether it’s a small migration or a ground up business transformation, we can help.
Turn potential disasters into a bump in the road with our comprehensive and robust business continuity services.
Improve how your customers speak to you and how your teams collaborate with a modernised phone system.
Cyber Security Swansea
At excellence IT, we’re more than just a managed service provider. We put an enormous focus on our client’s cyber security. Whether through equipping you with new hardware, protecting you with software, or educating your staff with cyber training and awareness courses, you don’t need to look anywhere else for your cybersecurity needs.
Take a look at the full range here.