Managed IT Support

Managed IT Support means total technology support for your business, whatever the situation.
Excellence IT have been providing dedicated, Proactive IT Support for organisations across South Wales and the UK
for over 18 years. Our client satisfaction and technical expertise allows business to focus on growth and
never worry about the status of their data or network.

Proactive IT Support, Managed by a team of technical experts

 

By choosing to outsource your IT support with Excellence IT, you are gaining decades of IT experience well equipped to solve daily problems and issues. As well as proactive monitoring of your IT systems to future proof your infrastructure and protect your data effectively.

To maintain business productivity, technology systems and tools need daily management. This can be challenging for any business and it can put pressure on internal teams. Managed IT support is ideal for any growing, modern business.

Managed IT Support is an essential solution to help you maintain high levels of performance without the hassle of monitoring your systems.

Compliance and Experience you won’t find anywhere else

 

It’s important that your organisation’s data is managed by a partner you can trust. That’s why we make sure our own systems are thoroughly examined and tested against security vulnerabilities and management standards like ISO, IASME and Cyber Essentials.


Aside from this, Excellence IT has been in business for 18 years and that hunger to provide expert IT support has never diminished.

Our Managed IT Support service at a glance

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Flexible Managed Support

Onsite, offsite, remote support delivered by a team of accredited engineers
via our 24/7 IT management portal.

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Fixed, Transparent Cost

Predictable costs agreed with contract SLAs
with no hidden surprises to catch you out.

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Full Cycle Service

Including proactive IT support, IT security, data backups,
cloud services and IT training.

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Trusted Provider

We have been supporting organisations for over 18 years and pride ourselves on our high customer retention rate and customer satisfaction.

How can Managed IT Support work for you?

Below are some examples of how managed IT support can be developed for your organisation…

For small and medium-sized businesses, deciding to outsource your IT support provides a catalogue of benefits. Aside from gaining 24-hour support for a range of IT and technical issues. It can allow you to implement an IT infrastructure that will give you a big advantage against your competitors…

Edwards Coaches Ltd have grown remarkably since their formation in 1925. Starting from the Edwards family, they have developed a strong work ethic and loyal customer base which is shown through their 5-star customer service. With their recognition being shown with the vast amount of awards they win year on year.

Contact us today to arrange a meeting or quotation