Software Support Services
Every business is different, so why use the same software, in the same way as everyone else? When off the shelf solutions don’t quite fit your needs, we’ll bridge the gap between what you have and what you need.
Since then, Excellence IT has digitally transformed the way we work by providing us with not only the right IT Infrastructure, but their software team has migrated us to multi-user, multi-site, SQL databases and applications, integrated with SharePoint, streamlining the way we operate as a business and deliver our services to our clients. This automation now drives our entire business and has been key in winning new strategic clients over the years.
IT Services Management Software
Data is what keeps your business running. Our software development services make your data easier to use in three ways:
Forget filing cabinets full of paper forms, we’ll develop online portals that let you enter information easily, wherever you are. Upload survey information from the site, log your vehicle mileage from the driver’s seat or add new assets before you leave the shop.
Making it easy to capture data means more data gets captured, giving you a better understanding of your business.
Why stop at one source of data? We can integrate new and existing systems to give you an even more comprehensive understanding. Link customer reviews to their entry in your CRM, or send employee training information straight to your HR system.
Configure reports that turn data into information, and information into insights. By combining multiple, comprehensive sources of data, you can keep your finger on the pulse of your operations.
And to save you even more time, we can schedule reports to be automatically sent to your email, so you’re always up to date.
Software Support Services
We want you to work with us for the right reasons. Like a great service delivered at a great value. That’s why our contracts and our costs are transparent, predictable and reasonable. And we don’t do hidden fees or draconian notice periods, because we treat our customers how we’d like to be treated.
We can reduce the amount of data entry you need to do, and make accessing information easier. Less duplicated working, no more searching for what you need to know.
When data only needs to be entered once, it reduces the risk of errors or conflicts between data sets.
A robust solution
Our solutions allow multiple people to work with data simultaneously and can be supported by our backup and disaster recovery services for further piece of mind.
Software Advisory Services
You don’t always need a custom app, sometimes it’s just a case of properly using the tools you have. Microsoft’s ubiquitous Office 365 software, and Sharepoint in particular, are sat on many users’ machines and are only being used to a fraction of their potential. We’ll help you get the most from your existing infrastructure to maximise the value of our service.
Utilising Software Tools
With a service designed so completely around your needs, it’s hard to be specific about what we could do for you. But we can provide some examples of how we’ve helped our clients previously:
- Training records
- Site surveys
- Vehicle fleet management systems
- Asset management systems
Being a highly regulated industry, our systems must be accurate and responsive. Excellence IT have been our Partner for almost 20 years, and we look forward to the next 20.