Call us on: 02920 887 362

Expert IT Support for Manufacturing Companies

Manufacturing in Process
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In manufacturing, every second counts. Don’t let IT problems slow you down.

With Excellence IT, you gain a partner committed to ensuring your IT operations run smoothly, boosting your overall efficiency, and keeping you ahead of the competition.

Our focus is on making IT solutions within the manufacturing industry not just more efficient but also more adaptable and resilient. By integrating cloud technologies, we help secure your position as an industry leader.

The Importance of IT Support for Manufacturing Businesses

Whether you are a plastic injection moulding manufacturer, a global manufacturer and supplier of specialist analytical instrumentation, or you are bringing electronic products to market, Excellence IT has experience aiding efficiency and minimising downtime. We also help manufacturing companies become secure through cyber security and efficient through IT support and digital transformation. 

Unlike most IT service and support providers, Excellence IT is a cyber security-first managed service provider. Cyber security is at the heart of everything we do. With the increasing number of cyber-attacks year-on-year, cyber security should be at the heart of your manufacturing business. 

Jordan, IT Technician providing IT Support in Cardiff

Manufacturing Companies We Work With

IT Support and Services Meeting

Working with MOD Supply Chains

We actively work with businesses within the Ministry of Defence (MOD) supply chain and have been a part of the supply chain for many years. Manufacturing companies within the MOD supply chain must work with a reliable cyber security and IT solutions provider to ensure the safety and integrity of the organisation’s sensitive data and systems.  

This protection will include data encryption, access control, robust firewalls, continuous monitoring, and threat detection to ensure you’re always protected.  

We also provide regular security audits to identify and address vulnerabilities in a business’s system, keeping one step ahead of potential security breaches.

Anthony George, IT Support at Excellence IT

Why Excellence IT as Your Manufacturing IT Services Experts?

  • Custom IT Solutions tailored for Manufacturing requirements
  • High-value, affordable services and solutions
  • Access to Advanced Tools at Reduced Costs via Industry Partnership
  • Proactive IT support and cyber security
  • Dedicated focus on empowering charities through technology
  • Certified Provider of Cyber Essentials for the Manufacturing Sector
  • Benefit from Our In-House ISO 27001 Lead Auditor Expertise

Tailored IT Support for the Manufacturing Industry

  • Established – Excellence IT, since 2002
  • Dell Gold Partner
  • Cyber Essentials Certifying Body
  • Holding Accreditation in ISO 27001 and ISO 9001 Standards
  • Cyber Security is at the heart of what we do
  • Our expert team of IT support and cyber security specialists is always ready to resolve your IT issues.
IT Support in South Wales

Protecting Your Manufacturing Operations with Advanced Cyber Security Solutions

In 2023, manufacturing topped the chart for cyber-attack targets globally, equalling 25% of all cyber-attacks targeted to an industry. If a cyber attack succeeds, your manufacturing company may grind your operations to a halt.

With over two decades of experience and a track record recognised by the Cyber Resilience Centre for Wales, we’re the shield your manufacturing business needs against the ongoing threat of cyber attacks.

Protect your operations. Trust Excellence IT, where advanced cyber security meets unmatched industry expertise.

Our cyber security services for charities include:

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AI-Enhanced Software Solutions for Manufacturing Companies

Our expert software development team specialises in creating AI-enhanced tools tailored to the unique needs of the manufacturing industry. These intuitive solutions are designed to streamline your operations, from inventory management to production scheduling, freeing up valuable resources to focus on what you do best: producing top-quality products.

Why Choose Our Software Solutions?

  • AI-Enhanced Efficiency: Leverage the power of artificial intelligence to simplify complex manufacturing processes.
  • Tailored to Manufacturing: Our tools are built with your specific challenges, ensuring a perfect fit for your operations.
  • Continuous Innovation: We’re committed to ongoing improvement, constantly updating our software to meet the evolving demands of the manufacturing sector.
Artificial Intelligence to develop Software
Artificial Intelligence for Manufacturing Businesses

Leading with Artificial Intelligence

Microsoft Copilot for Businesses

We can incorporate Microsoft Copilot into your software, enhancing your efficiency with Microsoft Office Applications. Copilot transforms how you manage documentation and access information, from automating content creation to summarising lengthy documents. Spend less time on administrative tasks and more time on driving production and innovation.

Don’t let complex processes and administrative tasks slow you down. Embrace the future of manufacturing with our AI-enhanced software solutions.

See How We've Helped Manufacturing Businesses

Chevler Logo


Chevler, best known for manufacturing paper baking cases used for muffins, cupcakes and celebration cakes, sought the expertise of Excellence IT to help them with day-to-day IT and specialist projects. Excellence IT has also helped Chevler become a cyber secure organisation through Cyber Essentials certification.
Blackwood Embedded Solutions

Blackwood Embedded Solutions

Blackwood Embedded Solutions are experts in designing electronic products for a wide range of sectors. Read how we have supported them for many years enabling their business to progress.

IT Support & Cyber Security Services FAQ

What is IT Support for Manufacturing Businesses?

IT support for manufacturing involves specialised technical assistance tailored to the unique needs of the manufacturing industry. This includes everything from managing IT infrastructure to implementing cyber security measures and ensuring manufacturing processes are efficient, secure, and uninterrupted.

Why Do Manufacturing Companies Need Dedicated IT Support?

Aside from being the most targeted industry in 2023 for cyber security attacks, manufacturing companies require dedicated IT support to address the complex challenges of modern manufacturing environments, such as cyber security threats, software integration, and automation. Effective IT support helps optimise production processes, protect sensitive data, and reduce downtime.

How Can IT Support Improve Our Manufacturing Operations?

IT support can enhance manufacturing operations by implementing automation, improving data management, ensuring cyber security, and providing real-time monitoring and support. This leads to increased efficiency, reduced costs, and improved product quality.

What Makes Your IT Support Services Unique for Manufacturing Companies?

In over two decades of Excellence IT, we have worked with numerous manufacturing companies and still work with many to this day.

Our IT support services are uniquely designed for manufacturing businesses, focusing on industry-specific challenges. We offer AI-enhanced tools, proactive cyber security measures, and customised solutions that integrate seamlessly with your existing manufacturing processes.

How Quickly Can You Respond to IT Issues in Our Manufacturing Operations?

We pride ourselves on our swift response times. For more information, please call to discuss your requirements on 02920 887 362.

Can You Help with Cyber Security for Our Manufacturing Business?

Absolutely. Our team specialises in cyber security for manufacturing, offering comprehensive solutions to protect against cyber threats, secure your digital assets, and ensure compliance with industry standards.

Our dedicated team of Cyber Security Professionals is always available to assist your company.

Additionally, as an accredited Cyber Essentials certification body, we have the expertise to navigate your business through the processes required to achieve both Cyber Essentials and Cyber Essentials Plus certifications.

What Are the Benefits of AI-Enhanced in Manufacturing?

Our Software Development team is consistently crafting AI-powered software and tools designed to automate repetitive tasks for our clients, leading to significant time and cost savings.

With bespoke solutions, our skilled professionals can take your concepts and transform them into streamlined processes.

How Can We Get Started with Your IT Support Services?

Getting started is simple. Contact us for a free consultation to discuss your manufacturing business’s needs.

We’ll outline how our IT support services can help you achieve your operational goals, with a clear plan for implementation.

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Call: 02920 887 362

There when you need us