Templeton are a residential and commercial LPA receiver company based in Cardiff, South Wales. They provide professional services to major high street lenders and operate from offices in Cardiff and Leeds. We help to keep their IT infrastructure up-to-date.
At the time of the company being set up, a complete IT infrastructure needed to be established, from server to telephones as well as complete oversight of system management. A Disaster Recovery and Business Continuity Plan is an essential element of Due Diligence with our clients and as such, needs to be robust, as well as realistic to implement.
What were you hoping to get out of the service?
Initially, we required a full IT management service to assist with a new business set-up and an ongoing daily technical support.
After 10 years, we continue to work in partnership with excellence IT. Over the years, our business needs have significantly evolved and grown in line with our clients strict requirements. excellence IT have been consistent in their approach, offering flexibility and professionalism at every juncture.
What kind of improvements has the service made to your business?
As a result of working closely with excellence IT, we are accredited with ISO 27001 and ISO 9001 standards which in turn, has provided our client base with the assurance of minimal risk.
“We have been very impressed with excellence IT’s service. From the beginning, they provided us with the right IT package and set-up for our firm and ensured a seamless service. The system is very stable and allows us to maintain the efficiency of our operations. We would highly recommend excellence IT.”